Shipping policy
We ship globally from Hong Kong. Each order is packed with care — our packaging is designed to be part of the Soft Archive experience.
Processing Time Ready-stock orders are processed within 2–4 business days. Made-to-order items ship after the production period noted on the product page.
Shipping Methods We ship via SF Express (Asia) and DHL (international). Tracking information is provided upon dispatch.
Estimated Delivery
- Hong Kong & Macau: 1–3 business days
- Asia-Pacific: 3–7 business days
- Europe & Americas: 7–14 business days
Delivery times are estimates and may be affected by customs clearance or carrier delays.
Duties & Taxes International orders may be subject to import duties and taxes upon arrival. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Free Shipping Complimentary shipping thresholds, where applicable, are noted at checkout.
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