Soft Archive ships internationally from China or Hong Kong depending on product availability, shipping route, and order destination.
Shipping Timeframes
Estimated shipping times after dispatch:
- Hong Kong & Macau: 2–5 business days
- Asia Pacific: 5–10 business days
- United States & Canada: 7–14 business days
- United Kingdom & Europe: 7–14 business days
- Rest of World: 7–14 business days
Shipping times may vary due to customs processing, local delivery services, and public holidays.
Made-to-Order Production Time
For made-to-order pieces, production time is separate from shipping time. Each product page will show the estimated production timeline before dispatch.
Typical production time is 7–21 business days depending on the piece. Your order will ship once production is complete.
Tracking
Once your order is dispatched, you will receive tracking information by email.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the recipient and are not included in the order total or shipping fee.
If you have questions about your shipment, please contact us at us@softarchive.house.